You can place an order directly with us via firstname.lastname@example.org or from one of our official retailer partners. An order is confirmed once a deposit payment is received via wire transfer or Paypal. Shortly after, a document providing an overview of the project details and a cad drawing of the frame will be shared for your approval. Pictures of the finished frame/bike will be shared with you prior to requesting the final balance payment. In case you’re considering coming to visit us in Bergamo to discuss the details of a project face to face, or to pick up your new frame/bike, you will be made very welcome by our team.